Welcome to Optivo-AI

WhatsApp Integration for Your Contact Center

Enable seamless communication by integrating WhatsApp Business calling API with Cisco, Amazon Connect or any other contact center.

Optive-AI

Why Choose Us?

Expertise in Omnichannel Integration

Our team specializes in seamless omnichannel integration, ensuring smooth communication across platforms like WhatsApp, Cisco, Avaya and Amazon Connect. We help businesses deliver a unified and efficient customer experience.

Quick and Easy Setup

Get your WhatsApp integration up and running quickly with our hassle-free setup. Our team ensures a smooth and efficient process, so you can start connecting with customers right away.

24/7 Support and Expert Assistance

Our support team is available 24/7 to assist you with any issues or questions. Get expert guidance whenever you need it to keep your communication channels running smoothly.

Connect with Customers on WhatsApp Seamlessly

Make customer interactions effortless with WhatsApp integration for your contact center. Connect with customers instantly on a platform they already use and trust. Provide fast, secure, and convenient support to improve engagement and satisfaction.

Our Contact Center Partners

100+

Project Done

600+

Happy Clients

How WhatsApp Calling Transforms Your Business Communication

Solutions For Your Growth

Explore Innovative Services To Elevate Your Business Performance

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Why choose us

Benefits of Integrating WhatsApp with Contact Center

Common Questions

To make requests for further information, contact us

Do you provide ongoing support after integration?

Yes, we provide ongoing support to ensure your WhatsApp calling integration runs smoothly. Our team offers 24/7 assistance, regular updates, and troubleshooting to keep your system optimized and efficient.

Implementation speed depends on your existing setup and requirements. In most cases, WhatsApp calling can be integrated within a few days to a couple of weeks. Our team ensures a smooth and efficient setup with minimal disruption to your operations.

Yes, WhatsApp calling can be integrated with your existing setup. It works seamlessly with Cisco and Amazon Connect, allowing you to add WhatsApp as a voice channel without disrupting your current workflows. The integration is flexible and customizable to match your business needs.

WhatsApp calling integrates with Cisco  by connecting the messaging platform directly to your contact center via a SIP trunk. This allows agents to handle voice calls through WhatsApp, just like traditional phone calls, using the same interface. The integration ensures seamless call routing, real-time reporting, and a unified customer experience across multiple channels.

WhatsApp calling integrates with Avaya by connecting the messaging platform directly to your contact center via a SIP trunk. This allows agents to handle voice calls through WhatsApp, just like traditional phone calls, using the same interface. The integration ensures seamless call routing, real-time reporting, and a unified customer experience across multiple channels.

WhatsApp calling integrates with Mitel by connecting the messaging platform directly to your contact center via a SIP trunk. This allows agents to handle voice calls through WhatsApp, just like traditional phone calls, using the same interface. The integration ensures seamless call routing, real-time reporting, and a unified customer experience across multiple channels.